One of the most difficult aspects of flights is finding your way at an airport you are unfamiliar with. Thus, in this guide, you can find where you should locate check-in counters and boarding gates and where you should go to eat and drink something and shop to enhance your travel experience.
Istanbul Airport
Istanbul Airport (IST) has domestic and international flight terminals with its 41 boarding gates and over 250 check-in desks.
Here’s the list of boarding gates:
Gate A10, Gate A2A, Gate A10A, Gate A2B, Gate A3, Gate A11, Gate A3A, Gate A3B, Gate A5, Gate A5A, Gate A5B, Gate A6, Gate A6A, Gate A11A, Gate A6B, Gate A7, Gate A7A, Gate A7B, Gate A8, Gate A8A, Gate A8B, Gate A10B, Gate A11B, Gate A9, Gate B1, Gate B2, Gate B4, Gate B5, Gate B6, Gate B10, Gate B12, Gate B13, Gate B16, Gate B17, Gate B18, Gate B6A, Gate B18A, Gate B5B, Gate B6B, Gate B10B, Gate B5A, Gate B12A, Gate B9B, Gate B18B, Gate B3, Gate B7, Gate B8, Gate B14, Gate B15, Gate B1A, Gate B3A, Gate B8A, Gate B10A, Gate B1B, Gate B3B, Gate B8B, Gate B12B, Gate B7A, Gate B7B, Gate B9, Gate B9A, Gate C1, Gate C2, Gate C3, Gate C4, Gate D1, Gate D2, Gate D3, Gate D4, Gate D5, Gate D6, Gate D7, Gate D8, Gate D9, Gate D10, Gate D11, Gate D12, Gate D13, Gate D14, Gate D15, Gate D16, Gate D17, Gate E1, Gate E2, Gate E3, Gate E4, Gate F1, Gate F12, Gate F14, Gate F16, Gate F18, Gate F1A, Gate F1B, Gate F2, Gate F3, Gate F3A, Gate F3B, Gate F4, Gate F4A, Gate F4B, Gate F5, Gate F5A, Gate F5B, Gate F6, Gate F6A, Gate F6B, Gate F7, Gate F7A, Gate F12A, Gate F13A, Gate F7B, Gate F8, Gate F8A, Gate F8B, Gate F12B, Gate F9, Gate F13, Gate F13B, Gate F15, Gate F17, Gate F19, Gate F9A, Gate F9B, Gate G10, Gate G10A, Gate G10B, Gate G2, Gate G4, Gate G4A, Gate G5, Gate G6, Gate G6A, Gate G7, Gate G8, Gate G9, Gate G11, Gate G2A Gate G2B, Gate G5A, Gate G7A, Gate G7B, Gate G8A, Gate G9A, Gate G11A, Gate G4B, Gate G5B, Gate G6B, Gate G8B, Gate G9B, Gate G11B.
Domestic and International Flights building have an Arrivals and a Departures level and are connected at their gateways. You can walk from terminal to terminal within 5 minutes, or use its travelators.
The Terminal has about 1,400 flights & 140,000 passengers a day and 107,000 bags.
The domestic building has on the departures level 96 check-in counters, 12 boarding bridges, and 9 bus gates; and on the arrivals level 5 baggage carousels. Domestic gates are 112-101, with gates 401/404 & 405/408 downstairs.
The International building has 224 check-in counters, divided into seven departures. Its departure level has 100 passport control counters, 110 security gates, 26 boarding bridges, and 17 bus gates, while 11 baggage carousels are on the arrivals level.
The international boarding area offers food & drink and retail concessions and other amenities.
In Touch-screen kiosks, you can reach information in Turkish & English – available at Arrivals and Departures levels of both Domestic & International terminals.
Bar Code Reader: Passengers can find maps to their departure gate by scanning their boarding pass on the bar code reader. Moreover, you can follow your gate by following the signs where you can find everywhere.
Biometric fingerprint scanners: Four passport control stations: two at International Terminal’s Arrivals level and two at the Departures level have 24 biometric passport control kiosks.
Passenger Pickup /Meeting Point: To make welcome your guests, you can go to the information desk at the International Terminal’s Arrivals level, where you can ask to write their names will be put on overhead monitors for the next 40 minutes.
Terminal Details for both Domestic and International arrivals & departures:
The Arrivals level has Information kiosks, passport control, transit desk, visa office, banking facilities, Lost & Found, rental car desks, duty-free shops A1, A & A3, some food & drink outlets and the Metro Station.
Domestic arrivals gates are 101-112; international arrivals gates are 201 – 230B; the THY Arrivals Lounge is close to the terminal exit; while the TAV Airport Hotel can be accessed from gates 223-221.
The Departures level has separate entrances & facilities for international and domestic traffic. International flight’s passengers can check-in north of the parking garages, domestic passengers can check-in the southeast of the garages.
Both have Information desks, check-in counters & self-check-in automats, ticket sales, parking payment booths, banking facilities, first aid stations, shops & food stores, passport control, security checkpoint, ‘VIP Service/Special Transit Point (E-Port), and access to gates. The ‘Bridge Taxi’ located past passport control, serves the elderly & disabled passengers needing to access distant airbridges (tel: +90 212 663 2550).
All boarding areas between domestic & international gates (meeting at gates 201/112) are connected.
The Departure Gates are divided into international & domestic gates:
International Gates 201-226, 301/312, & 501/504: gates 205 – 226 runs east-to-west – opposite of gates 213/212 is access to gates 204-201; near gate 212 is escalator down to gates 301/312, while near gate 206 is escalator down to gate 208. Opposite of gates 224 is access to gates 501/504.
Domestic Gates 112-101& 401/404: gates 112-101 are arranged in a semi-circle around the departure hall, which houses the check-in counters, security checks, with cafes & souvenir shops thereafter & access to gates:
Gates 110-101 surround the secured area; while gates 111 & 112 are north of the First Aid station. Separate elevators in the secured area take you down to gates 405/408 & 401/404.
There are two different passport- & security-control areas – separating departing passengers.
Thereafter passengers enter a large shopping mall (28 stores & 3 duty-free areas with over 100 brands & 50,000 products).
Luggage storage can be found on the arrivals level of both the international & domestic terminals. ‘A children’s playroom is in the duty-free area; a hairdresser for men & women is on the departure mezzanine level of the International Terminal.
A pharmacy is in the International terminal on the arrivals level. The Domestic Terminal offers three conference halls accommodating between 95 and 225 persons.
Mosque locations: two at Road Transport Area; two in International Terminal at remote areas; and two on the departures level of Domestic Terminal – all are open 24/7.
Istanbul Airport ( IST ) Terminal Map (Fast food, restaurants, stores, cafes, bars)
Airline Lounge
HSBC Lounge
Main Terminal
International Departure, 214
Airline Lounge
THY CIP Lounge
Main Terminal
International Departure, 220
Airline Lounge
THY CIP Lounge
Main Terminal
International Arrival, 219
Airline Lounge
Primeclass Lounge
Main Terminal
Domestic Departures, 101
Airline Lounge
Akbank Wings Primeclass Lounge
Main Terminal
International Departure, 213
Airline Lounge
Yapı Kredi World Lounge
Main Terminal
International Departure, 202
Airline Lounge
Comfort Lounge
Main Terminal
International Departure, 213
Airline Lounge
Emirates Lounge
Main Terminal
International Departure, 223
Airline Lounge
SkyTeam Lounge
Main Terminal
International Departure, 223
Airline Lounge
THY CIP Lounge
Main Terminal
Domestic Departures, 109
Airline Lounge
Akbank Wings Primeclass Lounge
Main Terminal
Domestic Departures, 101
Airline Lounge
Primeclass Lounge
Main Terminal
International Departure, 213
Airline Lounge
Bankas Millenium Lounge
Main Terminal
International Departure, 214
Airline Lounge
Millenium Lounge
Main Terminal
International Departure, Mezzanine Floor
Airline Lounge
TTNET Platin Lounge
Main Terminal
International Departure, 213
ATM
ATM
Main Terminal
International Arrival, 219
ATM
ATM
Main Terminal
International Departure, 219
ATM
ATM
Main Terminal
International Arrival, 216
ATM
ATM
Main Terminal
International Departure, 217
Cafe
Sweet Delights
Main Terminal
International Departure, Food Court
Cafe
Caffe Nero
Main Terminal
International Arrival
Cafe
Express
Main Terminal
International Departure, 218
Cafe
Zero Cafe
Main Terminal
International Departure, 203
Cafe
Coca-Cola Cafe
Main Terminal
International Departure, 213
Cafe
Coca-Cola Bus Gate
Main Terminal
International Departure, 312
Cafe
Starbucks Coffee
Main Terminal
International Departure, 219
Cafe
Cafe-Inn
Main Terminal
Domestic Departures, 105
Cafe
Starbucks Coffee
Main Terminal
International Arrival
Cafe
Coca-Cola Bus Gate
Main Terminal
International Departure, 301
Cafe
Caffe Nero
Main Terminal
International Departure
Cafe
Caffe Nero
Main Terminal
International Departure, Food Court
Cafe
Caffe Nero
Main Terminal
International Departure
Restaurant
Simit Sarayı Mobil
Main Terminal
International Arrival
Restaurant
Sbarro
Main Terminal
Domestic Departures, Mezzanine Floor
Restaurant
Kokpit
Main Terminal
Domestic Departures, Food Court
Restaurant
Eat & Go
Aeroquay
International Departure, 501
Restaurant
Cakes & Bakes
Main Terminal
International Departure, Food Court
Restaurant
Quick Asia
Main Terminal
International Departure, Food Court
Restaurant
Burger King
Main Terminal
International Departure, Food Court
Restaurant
The Greenport
Main Terminal
Domestic Departures, Food Court
Restaurant
Flight Point
Main Terminal
International Departure, Mezzanine Floor
Restaurant
Starbucks Coffee
Main Terminal
Domestic Departure
Restaurant
Simit Sarayı
Main Terminal
International Departure, 219
Restaurant
Sbarro
Main Terminal
International Departure, Food Court
Restaurant
Efes Beerport
Main Terminal
International Departure
Restaurant
C&B
Main Terminal
Domestic Departures
Restaurant
Simit Sarayı
Main Terminal
International Departure
Restaurant
Burger King
Main Terminal
Domestic Departures, Mezzanine Floor
Restaurant
Turcuisine
Main Terminal
International Departure, Food Court
Restaurant
C&B
Main Terminal
Domestic Arrivals
Restaurant
Simit Sarayı
Main Terminal
International Arrival
Restaurant
Cafe-Inn
Main Terminal
International Departure, 222
Restaurant
The Greenport
Main Terminal
International Departure
Restaurant
Eat & Go
Main Terminal
International Departure, 224
Restaurant
Sbarro
Main Terminal
International Departure, Mezzanine Floor
Restaurant
Kitchenette
Main Terminal
International Departure, Mezzanine Floor
Restaurant
Burger King
Main Terminal
International Departure, Mezzanine Floor
RestRooms
Restrooms
Main Terminal
International Departure, 211
RestRooms
Restrooms
Main Terminal
International Departure, 204
RestRooms
Restrooms
Main Terminal
Domestic Departures, 109
RestRooms
Resrtrooms
Main Terminal
International Arrival, 218
RestRooms
Resrtrooms
Main Terminal
Domestic Arrivals, 107
RestRooms
Restrooms
Main Terminal
International Departure, 219
RestRooms
Restrooms
Main Terminal
International Departure, 214
RestRooms
Resrtrooms
Main Terminal
International Arrival, 216
RestRooms
Restrooms
Main Terminal
International Departure, 223
RestRooms
Restrooms
Main Terminal
International Departure, 217
RestRooms
Resrtrooms
Main Terminal
Domestic Arrivals, 109
RestRooms
Restrooms
Main Terminal
International Departure, 221
RestRooms
Restrooms
Main Terminal
International Departure, 216
RestRooms
Restrooms
Main Terminal
International Departure, 225
RestRooms
Resrtrooms
Main Terminal
International Arrival, 219
RestRooms
Restrooms
Main Terminal
International Departure, 201
RestRooms
Resrtrooms
Main Terminal
International Arrival, 225
RestRooms
Restrooms
Main Terminal
International Departure, 226
RestRooms
Restrooms
Main Terminal
International Departure, 217
RestRooms
Restrooms
Main Terminal
International Departure, 220
RestRooms
Resrtrooms
Main Terminal
International Arrival, 211
RestRooms
Resrtrooms
Main Terminal
Domestic Arrivals, 101
RestRooms
Restrooms
Main Terminal
International Departure, 206
Store
Duty Free Shop
Main Terminal
International Arrival, 217
Store
Barok Kuyumculuk
Main Terminal
International Departure, Land Side
Store
Barok Kuyumculuk
Main Terminal
Domestic Departures, Land Side
Store
Flora Hediyelik
Main Terminal
Domestic Departures, Air Side
Store
Duty Free Shop
Main Terminal
International Arrival, 216
Store
Tadında Anadolu
Main Terminal
Domestic Departures, Food Court
Store
Bulak Hediyelik
Main Terminal
International Departure, Land Side
Store
Galaksi Hediyelik
Main Terminal
International Departure, Land Side
Store
Popeyes
Main Terminal
International Departure, Food Court
Store
Tobacco Shop
Main Terminal
International Departure, Land Side
Store
Restro
Main Terminal
International Departure, Mezzanine Floor
Store
HT Gıda
Main Terminal
International Departure, Land Side
Store
Tobacco Shop
Main Terminal
Domestic Departures, Land Side
Store
Bulak Hediyelik
Main Terminal
Domestic Departures, Land Side
Store
Duty Free Shop
Main Terminal
International Arrival, 218
Store
Popeyes
Main Terminal
International Departure, Mezzanine Floor
Store
Kantin
Main Terminal
Domestic Departure
Some Frequently Asked Questions
What should I do if I have a domestic flight?
You can enter check-in areas using the Entrance Gate No. 1 and 2 of the terminal. You can complete domestic check-in procedures at Aisle D check-in counters. If you prefer Self-check-in kiosks to complete procedures, you can use Self-check-in kiosks at Aisle E.
After you need to pass through the security check opposite Aisle D and you are required to check the gate of your flight on the flight information boards. You can find the shortest path to your gate by following the signs.
What should I do if I have an international flight?
International economy passengers can enter check-in areas using the Entrance Gate No. 3 and 4 of the terminal. You can complete check-in procedures at F, G, H, and J check-in blocks.
The check-in and baggage delivery procedures are carried out at Aisle K for flights subject to special security. If you prefer Self-check-in kiosks to complete procedures, you can use Self-check-in kiosks at Aisle E.
Then, you need to pass through the security check opposite aisles G, H, J and K and you are required to follow the gate of your flight from the flight information boards. By turning right if your gate is in aisles E or F, or by turning left if your gate is in aisles A, B or C, you can access your gate from the shortest path following the signs for guidance.
I have a domestic connecting flight which is canceled, I am on the departures level, what should I do?
You can complete your procedures at the Care Point service counter across from the G6 boarding gate.
I have an international connecting flight which is canceled, I am on the arrivals level, what should I do?
You can complete your procedures at the Central Care Point service counter next to the D1 boarding gate. Moreover, if you are at the A, B or F zones, you can also apply to our east or west Care Point service counters next to the escalators going up the Duty-Free (Bosphorus Zone) area.
Sabiha Gökçen Airport
Sabiha Gökçen Airport (SAW) has domestic and international flight terminals with its 45 boarding gates.
Here’s the list of boarding gates:
Gate 201 B/A, Gate 202 B/A , Gate 203 B/A , Gate 204 B/A , Gate 205 B/A , Gate 206 B/A , Gate 207 B/A , Gate 208 B/A , Gate 209, Gate 210, Gate 211, Gate 212, Gate 300, Gate 301, Gate 302, Gate 303, Gate 304, Gate 305 A/B, Gate 306, Gate 307, Gate 308, Gate 309, Gate 310, Gate 311, Gate 312, Gate 313, Gate 314, Gate 315, Gate 401, Gate 402, Gate 403, Gate 404, Gate 405, Gate 406, Gate 407, Gate 408, Gate 409, Gate 410, Gate 411, Gate 412, Gate 413, Gate 414, Gate 415.
Domestic and International terminals that are under one roof, have separate entrances, and the VIP Terminal for preferred services. There are the carparks for both terminals across from the terminal.
The Domestic Terminal can houses half a million passengers a year and offers a cafeteria inside. Domestic remote gates are 306-309.
The current International Terminal has two levels – Arrivals & Departures.
The Departures level has airline check-in counters A – H, offers a number of services & amenities, and has access after security check there are a number of duty-free shopping areas, food & drink, and escalators to the boarding gate area and its gates 203A/B – 206/AB, with connection to the right to gates 201 & 202A/B and to the left to gates 207 & 208AB. International remote gates are 301A/B-306A/B.
The Arrivals level houses rental car counters, baggage claim carousels, and passport control.
International Terminal also offers:
– a 400 sq.meter conference center;
– a 5.000 sq.meter food court with cafes & restaurants
– a 4,500 sq.meter area for international brand duty-free shops.
– a four-level carpark with 4,718 spaces
– a four-level hotel with 128 rooms, next to the terminal with pre- and post-security access.
– a VIP building and apron-viewing CIP halls with business lounges.
– a MARS (Multi Aircraft Ramp System), for simultaneous servicing of 8 large aircraft (code E) or 16 medium-size aircraft (code C).
Amenities inside the current terminals: Information desks are on the Departures Level, at the International Hall and the Domestic Hall.
Also, there is a pharmacy is on the Departures floor. Moreover, the post office is on the Arrival floor.
To eat and drink something, you can prefer Domestic Departures, since it has more food stores than the International Departures floor. However, also the International Departures floor can be preferred since there are nine food establishments in it.
Most shops are located on the Departure level, while Gratis, Vodafone & Avea are on the Arrivals level.
If you want to rent a car, you should go to the Arrivals level. Moreover, to pray, two masjids can be preferred. Prayer rooms for males & females are open 24/7.
Airport / Airline Lounges:
– LGM CIP Lounge at mezzanine level of post-security domestic & International Departures (for airline & bank customers – or at a fee to non-members);
– ClubFinans Lounge at post-security, domestic departures, also offers a high-tech work area with fax & copy machines.
– THY CIP Lounge for Turkish Airlines domestic & international passengers: (free for Miles & Smiles elite, elite plus, class & classic plus cardholders).
– Wings Lounge is an Airport lounge intended for holders of Wings Card. The lounges are at gate 205 for domestic, and at gate 203 for international passengers.
Sabiha Gökçen Airport ( SAW ) Terminal Map (Fast food, restaurants, stores, cafes, bars)
Cafe
Pianta Cafe
Overview Map
Departures Passenger Hall
Cafe
Pianta Cafe
Overview Map
Domestic Departures Air Side
Cafe
Mc D Cafe
Overview Map
Departures Passenger Hall
Cafe
Efes Gate Cafe
Overview Map
International Departures Air Side
Cafe
Drive Inn Cafe
Overview Map
Departures Passenger Hall
Cafe
Coca Cola Gate Cafe
Overview Map
Domestic Departures Air Side
Cafe
Fly Cafe
Overview Map
Open Car park
Restaurant
Turkish Kitchen
Overview Map
Domestic Departures Air Side
Restaurant
Trattoria Milano
Overview Map
International Departures Air Side
Restaurant
Simit&Cay
Overview Map
Domestic Departures Air Side
Restaurant
Simit Sarayi
Overview Map
Departures Passenger Hall
Restaurant
Simit Sarayi
Overview Map
Arrivals Level
Restaurant
Secco Kafe
Overview Map
International Departures Airside
Restaurant
Sbarro
Overview Map
International Departures Airside
Restaurant
Popeyes
Overview Map
Departures Passenger Hall
Restaurant
Mc Donalds
Overview Map
Domestic Departures Air Side
Restaurant
Mc Donalds
Overview Map
Departures Passenger Hall
Restaurant
Kavhe Dunyasi
Overview Map
International Departures Airside
Restaurant
Karafirin
Overview Map
Arrivals Level
Restaurant
Kahve Dunyasi
Overview Map
Domestic Departures Air Side
Restaurant
Kahve Dunyasi
Overview Map
Departures Passenger Hall
Restaurant
Grab&Fly
Overview Map
Domestic Departures Air Side
Restaurant
Grab&Fly
Overview Map
International Departures Air Side
Restaurant
Center Point
Overview Map
Departures Passenger Hall
Restaurant
Center Point
Overview Map
Domestic Departures Air Side
Restaurant
Burger King
Overview Map
Departures Passenger Hall
Restaurant
Burger King
Overview Map
International Departures Airside
Restaurant
Burger King
Overview Map
Arrivals Level
Restaurant
Arby’s
Overview Map
International Departures Airside
Restaurant
Arby’s
Overview Map
Domestic Departures Air Side
Store
Zumrut Mini Market
Overview Map
Departures Passenger Hall
Store
Yesilkoy Lostra
Overview Map
Departures Passenger Hall
Store
Vodafone
Overview Map
Arrivals Level
Store
Victoria’s Secret
Overview Map
International Departures Airside
Store
Turkcell
Overview Map
Arrivals Level
Store
TS Club Corner
Overview Map
Departures Passenger Hall
Store
SuperStore
Overview Map
Departures Passenger Hall
Store
Salkim Bufe
Overview Map
Departures Passenger Hall
Store
Portes Market & Hediyelik Esya
Overview Map
Departures Passenger Hall
Store
Nike
Overview Map
International Departures Airside
Store
Lule
Overview Map
Arrivals Level
Store
Kartal Yuvasi
Overview Map
Departures Passenger Hall
Store
Kivanc Gokce Bufe
Overview Map
Domestic Departures Air Side
Store
GS Store
Overview Map
Departures Passenger Hall
Store
Gratis
Overview Map
Arrivals Level
Store
Gokyuzu Market
Overview Map
Departures Passenger Hall
Store
Fenerium
Overview Map
Departures Passenger Hall
Store
Ermenegildo Zegna
Overview Map
International Departures Airside
Store
Dolunay Market
Overview Map
Domestic Departures Airside
Store
D&R
Overview Map
Departures Passenger Hall
Store
Bazaar Istanbul
Overview Map
Departures Passenger Hall
Store
Bayram Bal Kuaför
Overview Map
Departures Mezzanine Level
Store
Avea
Overview Map
Arrivals Level
Store
Area Shop
Overview Map
Departures Passenger Hall
Store
Altis Gift Shop
Overview Map
Departures Passenger Hall
Store
Altinbas Jewellery
Overview Map
Domestic Departures Airside
Store
Altinbas Jewellery
Overview Map
International Departures Airside
Store
Aero Shop
Overview Map
Domestic Departures Airside
